Return Policy And Process

If you are not 100% satisfied with your purchase from JELON, you can return the product and get a full refund or exchange the product for another one. Item must be unworn with tags attached. You can return a product for up to 30 days from the date you purchased it.

Send us an Email at Support@shopjelon.com to initiate a return or refund. Our JELON associate will send you a Return/Refund form to complete with instructions.

Returns are processed within 5-7 business days after your item(s) are delivered to us.